Field Service Engineer
The Job Responsibilities
Purpose of Function:
Perform with sole responsibility all tasks in Life Cycle of devices (installation, maintenance, repair, corrective actions, etc.)
as directed (geographically, by product line, by task, etc.) to ensure safety of patients and users.
Generate and develop revenue and DVA for LCS business (service, contracts, accessories, etc.) in cooperation with internal and external customers.
Tasks and Responsibilities:
- 20% Perform corrective repairs / maintenance visits
- 15% Execute technical corrective actions
- 20% Generate and develop revenue and DVA in area of responsibility
- 5% Support installation team, provide basic orientation training (BIO)
- 5% Feedback quality situation and issues from field to Service and Quality Management
- 5% Maintain and update installed database of medical devices and related information in area of responsibility
- 20% Maintain medical device records according to Draeger standards and local regulations
- 5% Provide support to sales and marketing (replacements, special sales programs, demos,congresses, exhibitions, workshops, etc.)
- 5% Represent Draeger Arabia in front of customer whenever is requested
Your Qualifications
Position Requirements:
Education
Bachelor of Engineering or equivalent
Related Experience
At least practical training in Biomedical Engineering & Medical Devises
Skills, Special Competencies, or Certifications
Advanced English language
Computer knowledge, Basic Networking .
Communication skills
The Dräger Workplace
Who We Are:
Dräger manufactures medical and safety technology products. In so doing, we protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry. Founded in Lübeck in 1889, Dräger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dräger has more than 16,000 employees worldwide and is present in over 190 countries around the globe. In 2024, the company generated net sales of EUR 3.4 billion.
Dräger technology is used all over the world. We operate in around 50 countries with our own sales and service companies directly on location where our customers are.
Interested?
No, or. At Dräger, we value diversity and welcome applications regardless of gender, origin, religion, age, sexual orientation, disability, or other factors.
We look forward to receiving your application.
