Sales Support Representative

Are you passionate about delivering exceptional customer experiences and want to work for a company that truly makes a difference? Dräger Denmark is looking for a Sales Support Representative to join our dedicated Customer Service team within the Safety segment.

In this role, you’ll be the first point of contact for our Danish customers, ensuring smooth order management and providing expert support. Based at our Herlev office, you’ll report to the Customer Service Manager, Safety Nordics, and collaborate closely with colleagues across the Nordic region.

Why This Role Matters

Customer Service is at the heart of Dräger. We support both customers and colleagues, making sure every interaction reflects our commitment to quality and care. You’ll work in a professional, independent team where customer relationships and problem-solving are key. Expect a dynamic environment where every day brings new challenges and opportunities to make an impact.

What You’ll Do

• Deliver outstanding service and ensure every customer feels valued.
• Handle inquiries via email and phone with professionalism and speed.
• Onboard customers to our Customer Portal and guide them through digital tools.
• Prepare and follow up on technical offers and quotes.
• Manage orders across multiple platforms and ensure timely delivery.
• Provide product advice and support claim handling.
• Take responsibility for accurate invoicing and administrative tasks.
• Drive sales for our C-customers, ensuring they receive the right solutions and support.
• Collaborate closely with sales teams, product managers, and Nordic colleagues.

• Strong technical understanding and interest in technical products.
• Background in engineering or technical education is a strong advantage.
• Fluent in Danish and English; Swedish is a plus.
• Previous experience in customer service.
• Familiarity with SAP, CRM365, and digital platforms (SharePoint, purchasing portals, webshops) is an advantage.
• A solution-oriented team player who is structured, proactive, and positive.

From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.

• Be part of a world-leading, family-owned company with over 135 years of history in medical and safety technology.
• Work in a supportive, collaborative culture where colleagues help each other succeed.
• Enjoy meaningful work—our products save lives and protect people every day.
• Benefit from long-term career opportunities, competitive salary, and a comprehensive benefits package.
• Experience a workplace where stability meets innovation.

Ready to Make an Impact?

Apply by 31st December 2025 through the apply function. Don’t wait—submit your application today and take the next step in your career with Dräger! Interviews will start during the application period, and we’ll hire as soon as we find the right person.