The Job Responsibilities

  • Inspect, troubleshoot, repair, test, perform preventive maintenance, calibrations, and modifications of devices and sub-assemblies working from intricate mechanical drawings, electrical wiring diagrams, established repair and test procedures, and written or verbal instructions. 
  • Complete in a timely and accurate fashion all required production forms, test reports, customer documentation, departmental and other company documentation, using related SAP transactions and other data entry tools. 
  • Adhere to production schedules, key performance indicators, lead times, departmental and company goals. 
  • Assist in the resolution of technical issues.  Provide information and feedback to supporting personnel for problem identification and resolution leading to product/process improvement. 
  • Contribute to service growth by offering ideas and techniques to build competence for repairs, improve customer satisfaction, and ensure optimal availability of customer devices. 
  • Participate in company sponsored training, continuous improvement, departmental training activity, and attend educational seminars as required. 

Your Qualifications

Education: 

  • Associates Degree in a technical field, or equivalent combination of education and experience in a technical field. 

Related Experience: 

  • 2 + years’ experience in an industrial service environment with a demonstrated proficiency at performing troubleshooting and repair of electro-mechanical devices. 

Special Competencies or Certifications: 

  • General working knowledge of the mechanics and operation of the following products as required by the position: Anesthesia, Critical Care, Neonatal, and / or Monitoring products, or other medical industry related experience. 
  • Must have good communication skills and be able to effectively articulate and communicate information to co-workers and support personnel. 
  • Must be able to read and understand schematics and other diagrams provided for use in repairing, troubleshooting and maintaining Draeger equipment and comprehend technical problems presented and render an effective solution. 
  • Must be proficient in the use of PC applications including MS office suite, and able to use or learn other applications as business dictates. 
  • Ability to work independently
  • Must be customer focused  
  • Demonstrates aptitude for learning new technologies. 

The Dräger Workplace

Due to the nature of this position, qualified candidates will be required to be fully vaccinated for Covid-19.  Proof of vaccination will be required as part of the onboarding process. You may be required to carry your vaccination card when on-site at client customers.

In North America, Draeger employees over 1,400 employees working in our major sites in the United States and Canada (in the US:  Andover, MA; Telford, PA; Houston / Coppell, TX, and in Canada:  Mississauga, ON), including our Sales and Service workforce employees from coast to coast.

Our US headquarters located north of Philadelphia in Telford, Pennsylvania is our US manufacturing site for our Neonatal product line supplying many global customers as well as production support for Draeger’s Safety products. This location also serves as the key site for essential US functions which includes Medical Sales and Service Management, Medical Marketing, Legal, Compliance, Regulatory, Quality and Finance.

Equal Opportunity Employer – Disability and Veteran

Who we are

Draeger is a leading international company in the fields of medical and safety technology. Whether in clinical applications, in industry, mining or emergency services: Draeger products protect, support and save lives. That's what our more than 15,000 employees have been striving for - every day for more than 130 years.  Dräger - Technology for Life ®

What we offer

  1. Additional/Voluntary Insurance
  2. Education & Training
  3. Health center and gym
  4. Health Insurance
  5. Retirement Savings
  6. Special Assistance
  7. Time Away
  8. Workplace Wellness

Additional/Voluntary Insurance; Education & Training; Health center and gym; Health Insurance; Retirement Savings; Special Assistance; Time Away; Workplace Wellness

Interested?

Please apply directly through our career portal.
We look forward to receiving your application.

If you have any questions, please contact

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Our Interview Philosophy
Our Interview Philosophy