The Job Responsibilities

Acts as a technical trainer on various modalities/pieces of equipment/product lines to create and provide training to repair technicians on the operation, repair and maintenance of Company products. Training content is developed from technical documentation and consulting with technical experts. Training is delivered to end-users, distributors, Independent Service Organizations and Draeger employees.

Deliver Effective Training: With a professional attitude and appearance, and a high level of motivation and initiative, the instructor delivers technical training and transfers knowledge to the seminar participants. Seminar participants may include other employees and customers with seminars conducted at the company facilities or off-site locations, as needed. Serves as a resource for technical specifications and an as an expert communicator for delivery of information related to the technical applications of the products.   Seminars may include a variety of digital training methods that are becoming more and more common.

Assure Participant Learning: During each seminar, identifies different learning needs of participants and adjusts the teaching methodology to enhance the learning environment as required.   Proctors exams and other tools that measure the knowledge gained by participants.

Training Administration: Assists with the planning and development of Seminar schedules, workloads, registration, and administrative documentation.

Technical Expert/Resource: Reviews service documentation releases from Product Managers/other stakeholders and incorporates information and the practical application into the seminar content as deemed necessary. As required, is a resource for new hire onboarding providing information/ad-hoc training.

Content Development: Researches and Develops basic seminar content from technical documentation, information provided from company directives and through consultation with R & D and product stakeholders. Development is conducted in compliance with company process and procedures and/or work instructions. Assures course development processes, standards and content adhere to and are in line with the relevant accrediting guidelines where applicable for continuing education credits.

Training Needs Analysis: Conducts basic needs analysis for training, develops learning outcomes, course content outlines, presentations, and testing mechanisms and reviews seminar feedback; makes applicable revisions as necessary to ensure content contains appropriate information to enable the student to fulfill their responsibilities for providing service on the equipment.  

Special Projects: Works on special projects as required.

Performs other duties as needed and assigned.

Your Qualifications


Associates degree in Electronics, Biomedical Engineering, Information Technologies (or a related discipline) or equivalent combination of education & experience.

Related Experience:

Minimum of 5 years of experience in technical or field support role and/or implementations of products.

Special Competencies or Certifications:

  • Must have experience and strong presentation skills and have training competencies.
  • Proven technical skills on relevant modalities or a demonstrates aptitude for learning new technologies and/or instructing others with superior communication skills.
  • High level of computer proficiency with desktop applications and experience with more advanced digital training programs.
  • Ability to work with minimal supervision.
  • Possess a high degree of originality and problem-solving skills and the ability to make decisions and answer questions decisively and completely.
  • Demonstrated proficiency servicing Draeger products (company specific) and IT certifications/training may be required for certain products.

The Dräger Workplace

In North America, Draeger employees over 1,400 employees working in our major sites in the United States and Canada (in the US:  Andover, MA; Telford, PA; Houston / Coppell, TX, and in Canada:  Mississauga, ON), including our Sales and Service workforce employees from coast to coast.

Our US headquarters located north of Philadelphia in Telford, Pennsylvania is our US manufacturing site for our Neonatal product line supplying many global customers as well as production support for Draeger’s Safety products. This location also serves as the key site for essential US functions which includes Medical Sales and Service Management, Medical Marketing, Legal, Compliance, Regulatory, Quality and Finance.

Equal Opportunity Employer – Disability and Veteran


Who we are

Due to the nature of this position, qualified candidates will be required to be fully vaccinated for Covid-19.  Proof of vaccination will be required as part of the onboarding process. You may be required to carry your vaccination card when on-site at client customers

Draeger is a leading international company in the fields of medical and safety technology. Whether in clinical applications, in industry, mining or emergency services: Draeger products protect, support and save lives. That's what our more than 15,000 employees have been striving for - every day for more than 130 years.  Dräger - Technology for Life ®


What we offer

  1. Additional/Voluntary Insurance
  2. Education & Training
  3. Health center and gym
  4. Health Insurance
  5. Retirement Savings
  6. Special Assistance
  7. Time Away
  8. Workplace Wellness

Additional/Voluntary Insurance; Education & Training; Health center and gym; Health Insurance; Retirement Savings; Special Assistance; Time Away; Workplace Wellness


Please apply directly through our career portal.
We look forward to receiving your application.

If you have any questions, please contact

The Dräger image movie

Our Interview Philosophy
Our Interview Philosophy